Add new task category

Alvin

Last Update 10 maanden geleden

Creating a Task Category lets you organize all the tasks you are making in the system. That said, creating different categories for each ticket is always a good practice for easier management. Once you create a new category in Autotask, it will sync its data in Proxuma, providing seamless task creation.

📝Inside this article

  • Accessing features and settings in Autotask
  • Creating task categories

🗂️Creating task categories

To create a task category in Autotask, follow these steps:

1. Hover your mouse over the Main Menu icon.🖱️

2. Then, hover your mouse again to Admin and select Features & Settings.🛠️

3. Expand Projects & Tasks and select Task Categories.📝

4. Click + New.➕

5. Type the name of the Task Category.📝

6. Select a Display Color (optional).🎨

7. Click Save & Close.💾

8. Once the data is synced with Proxuma, you'll see the new category you've added to this list.🔄

🔖Related Articles


Add new work type

A step-by-step tutorial on how to create a new Work Type in Autotask.

Add new task and ticket status

Learn how to create a new task and ticket status in Autotask.

Add new Service Call status

Learn how to create a new status for a Service Call in Autotask.

Add new skill category and skill

A step-by-step walkthrough on creating a new skill category and skill in Autotask that you can associate with a resource.

Add new project

A step-by-step guide on how to create a new Project inside Autotask.

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us